Frequently Asked Questions
Check out the Stage! Visit, work or let us help you in your commercial, product or portrait photography and video needs. We offer world class live streaming and production. Our stage is among the most versatile and well-equipped anywhere in the world. Let us know how we can help!
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Frequently Asked Questions

You have questions… we have answers –

If you have other questions, send an email!

Do you have questions?

We have answers!  See below. Or call at 310-800-1999 if there is anything we can do to help you out!

We have an FAQ/Studio Info/Terms form which provides lots of specific info about the Studio and how we do business. Please click here to check it out!

How do I access the studio?

The studio is located at 1600 Rosecrans. The drive-on access is located at the corner of Redondo Blvd. and 33rd Street, accessed off of Rosecrans and Aviation, respectively. Provide your ID upon request and the security personnel will instruct you where to park. We are located in the Media Center, Building 7 on the far north side of the lot.

What are your Illness / Flu Requirements?

We are not doctors or scientists – but it’s not about a pandemic – illness and flu is here to stay. If you’re sick, stay home. Let’s work things out so we all can stay in business. If we’re sick, we’ll do our best to support you without bringing our disease to you as well.

Monitoring and Remote Viewing Capabilities

We take great pride in our ability to provide remote viewing opportunities both in-studio and out in the field. It is our hope to provide an amazing experience and as part of that we can provide camera feeds to the lobby, cell phones computers and so forth. We can even provide a full set of evaluation tools to your designated teammates directly to their devices. Through the use of Zoom and other encrypted tools we can master and deliver an entire broadcast to your remote teams (with multiple cameras, graphics and more), and for more secure transmissions we utilize highly secure distribution technologies.

Click here for instructions on our remote monitoring setups and options:

What's the deal with rental agreements and insurance?

We need a rental agreement for productions and others who are responsible for the stage because (of course) we need to be protected from damage, but also because the campus and our insurance company require us to have an agreement release from our guests. See below for more information on insurance requirements.

Can you help with production?

Of course. We are pleased to help with your production. We have decades of experience in cameras, lighting and sound . To that point, we might even be able to provide a discount on the room charge if you use our production services. Just let us know and we will be happy to assist you.

Should I bring a jacket?

One important thing about sound stages, we like to keep the room cool. It’s better for everything production-related. And… people sweat less. We don’t have precise control over the temperature, but the AC can blow and the room can cool. We often suggest bringing a jacket for the downtime. The building, however, may not have the AC on during weekends and holidays. Should you be in the room during a ‘down day’, we can make arrangements for AC at a cost (we collect payment but pass it through to the campus).

Are there discounts available?

Our room is among the most affordable of its type anywhere in the region. Still, let us know your budget and we will see how we can help you to meet your goals. Lastly, we will provide room discounts when we are providing production assistance. Call us and let’s chat!

Is there a dressing room and makeup station?

There is a dressing and makeup area behind the the three wall set. Some productions will add makeup stations on catering station and additional makeup and prep areas in the lobby and our private office space.

Can I have pets on set?

We are pet friendly. The lot does require advance notice and prior approval for certain well-behaved pets, as well as insurance, but rest-assured we take a great deal of pride in our pet-friendly environment.

What are the rules for children on set?

We love children. Still, minors must have a parent or legal guardian on set at all times.

What is the parking situation?

Parking can be a challenge on a busy lot like ours. We permit load-in/out right in front of our building, and also maintain five spots for the stage, two out front and three in the garage. In addition, there is a parking garage (typically a free valet is available), and a variety of off-campus options used for overflow. On a busy day we have upwards of 2000 cars looking to park on site, so please remember that we will always do the very best we can to make your stay as comfortable as possible.

Can we rent the stage by the hour?

Yes, we try to be very flexible. In general, we require a half or full day rentals but can support productions by the hour time-permitting. Please remember to factor in your setup and breakdown and the room must be vacated and returned to rental condition at the conclusion of your time. For overages without prior agreement, we charge time and a half for non-advance notice overages during the work day and double time for end of day, nights and weekend overages – which we try to accommodate as best we can.

What is the Cancellation Policy?

We are very flexible when it comes to rental cancellations as we know that productions can be postponed for a variety of reasons. We value long term relationships and exist to make your lives as easy as possible.

With that said, we allow “holds” to help you confirm that all is good with your booking, and once locked in, our cancellation policy is as follows:

  • 100% refund on cancellations with at least 7 days notice in advance;
  • 50% refund (or 50% due) with less than seven days but more than three business days notice, and
  • Full balance due with less than 3 business days notice.There are two exceptions -(i) with a contract, we do not allow for cancellations unless permitted by contract, and (ii) when we have locked in the production in lieu of a competing project (in this case, we will let you know that there is a competing project and the booking will be converted to non-cancellable at that time).Lastly, in all circumstances, you agree to reimburse us for any out-of-pocket expenses incurred as part of your booking regardless of when you cancel.

Do you charge for utilities?

Electrical, internet and air conditioning is included in the rental price throughout the business day, but there is an extra charge for air conditioning during off-hours (nights, weekends and holidays) of $85/hour (this payment is charged by the lot and terms may change).

What restaurants are nearby?

Oh my… where do we begin. We have a ton of restaurants and amenities surrounding the stage, including CVS, Office Depot, Trader Joe’s, Pachenga, Tendergreens, Sushi, Il Fornia, Shake Shack, and much more. There are groceries and beverage stores within walking distance, and a short drive from our high-end mall, beach and all you can dream!

Do you recommend any local hotels?

Our closest airport is Los Angeles International (10 minutes) and next closest airport is Long Beach Airport (17 miles). Both airports are easy access right off the freeways and are easy Uber/taxi rides should you decide not to rent a vehicle.

There are a number of hotels very close to the Studio and the Westdrift is next door! We can often secure discounts as well.

Do we need our own insurance?

Yes. All renters must also have insurance covering liability and equipment and we do ask for certificates of insurance. If you can’t obtain one, we work with a vendor who provides reasonably priced policies.

Can we smoke on set?

We are a non-smoking facility. There is an area outside where folks light up.

You have an incredible facility and backlot. Can we film there?

Let us know what you desire. With advance planning we may be able to provide broader lot access, typically with a surcharge paid directly to the lot. Let us know!